FAQ’s

Q1. Delivery Guaranteed

We have a 100% safe and secured delivery guarantee. We also issue a reshipment if for some reason caused by us your package did not get delivered.

Q2. Which Payment Methods Are Accepted?

We accept  Zelle and Bitcoins (10% discount with bitcoin payment). We advice clients to use crypto currencies for payments as they add an extra layer of security and anonymity.

Q3. How Long Will Delivery Take?

We offer two types of delivery (Express and Flat/regular). Express delivery is next day delivery while flat takes 2-4 days for delivery.

Q4. How Secure Is Shopping Online?

We our payment process is very discrete and safe so our clients are safe also packages are packed discretely by professionals and no signature is also required for delivery.

Q5. What Exactly Happens After Ordering?

After ordering you will get an email on how to make payment which after payment is made and confirmed you will receive the tracking information for your package within 1-2 hours..

Q6. Do You Ship To My Country?

We ship our products  worldwide.

Q7. How long will my refund take?

Ketamine Store processes cancellations immediately. It can take up to 5 business days for the refund to appear on your payment method.

Q8. What is the Referral Program?

Our referral program is an easy way to earn extra savings. Invite friends with your referral stating your name and previous order number and get $10 off your next purchase after they pick up their medication or have it delivered.

Q9. How long will it take to receive my medication?
Q10. Can my medication be shipped to a PO Box?
Q11. Do I need to be home to receive my medication?
Q12. What should I do if I haven't receive my medication?

COVID-19: Due to the Pandemic, we ship discreetly with high sanitary conditions. Customer's satisfaction remains our top priority. Stay Safe. Management

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